Japan business secret. Part 1
- Take for example the decision-making process: how it differs from Western?
- In Japan, unlike many countries, where decisions are taken by majority vote, the emphasis on the minority's opinion on the fact that all the participants have come to a common point of view. Consensus building requires time and more tolerance to a different point of view. Beautiful illustration of this - the American innovation was borrowed in Japan "quality control circles".
Thus in Japan traditionally not such an important role, such as, for example, in Russia, plays authoritative management.
There's more collegiality, that could be called "shared responsibility." This does not mean that komuto of management the opportunity to perform the duties carelessly. Perhaps the decision-making process is delayed, but it avoids hasty and, as a consequence, reduce the number of errors.
- It is known that the Japanese production of different coherence, on any stages (production of components, assembly, sale) is not observed downtime. As enshrined in the tradition of business?
- The work of the Japanese - it is not the time for smoke breaks and idleness, as well as conducting trade union activities and propaganda. The entire production process - organically structured flow in which the intermediate results are not cumulative and do not form a traffic jam on each "rift". Therefore, the Japanese do not require large-scale warehouses (they would be too expensive 125 millionth nation, living in such a small space) and waiting for the vendor.
It originally comes from a different understanding of large and medium production. Konosuke Matsushita, founder of the group of companies, including owning brands Panasonic and National, spoke directly about the severity of the "big enterprise disease" and called for razukrupneniyu- all-round support to small and medium businesses, which in Japan is presented as an indivisible concept. When applied to Matsushita trade union representatives to allow the strike, he allowed them, but only in their free time.
- Japanese corporate culture is characterized by predictability, "lifelong career" in this country is not uncommon. What are the pros and cons of such a system?
- You mean the attitude towards their company as a big house and a "family" relationships in it?
- Yes.
- Traditions of "lifetime employment" of employees of Japanese corporations provide primarily confidence in the future. The Japanese say: "I do not grab the stars from heaven, but I was" at ease ", and slowly will eat my rice!" In regard to the motivation for such behavior, the Japanese companies do not appoint their employees large salaries at once, and added bonus and the bulk of wages gradually.
In addition, the average employee is all their work in the company before retirement. It seems boring, but this pattern is the key to establishing an appropriate corporate climate of constant staff turnover and slow movement forward.
- How is the process of adapting the company, employee involvement in the community, where he will work hard all your life?
- HR work - is the first step to the success of the business, they say in Japan. It should be borne in mind that almost everywhere is working personnel tracking growth again coming to work in the company.
The first adaptation of the task - to put in order the basic skills of behavior in society, including the rules and manners, so that employees understand their weaknesses. Interestingly, in Japan in relation to the newly recruited often use the term "the June's disease." In Japan, the work is usually taken in April, with the new fiscal year. May takes the first steps in the new workplace, but from June showing symptoms of rejection of the new, the unusual is the way of life.
- How is the rest system of Japanese workers? It is known that many of them did not return home for the night, preferring to spend the night in spetsialnyhgostinitsah where removed for the night "sleeping place."
- In fact, when you ask a question about the average Japanese holiday, the answer is surprising: the figures are not comparable with the Russian. First, the Japanese just thinks, remembering the number of weeks in a year, then makes simple arithmetic operations and issues that he is resting for two days a week and all national holidays.
A vacation as it is taken to ... to hurt or to replace a couple of days - intervals between national holidays, grouped in three blocks: the New Year, May and August. Special hotel, including so-called capsule cupboards, designed to sleep, do exist, but they are not for employees every day, and for business and travel.
- In Japan, as a rule, anyone who makes a career in that company, which came after the university. As Japanese companies cope with the selection of the best talent?
- Gradually, in line with the globalization of Japan is very much changing and moving away from many traditional forms of governance for themselves. The transition from company to company it is quite possible. Every year there is a competition, the selection of candidates in all of the company held about the same time.
This is still in the country is much more important is not the final exams in high school, and the "entrance" - the enterprise. In Japan, it is difficult to get into a good company, and that it is similar to all the other countries of the world.